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IVR Greeting not playing

Ambrish Pandey

Last Update 3 år siden

You uploaded mp3 greeting but when you made a test call to your number it played error message or no audio.


Most likely problem is with your mp3 file name. Before uploading mp3 greeting, please make sure there is no space between name. example my recording.mp3 is a bad naming, use myrecording.mp3 or my-recording.mp3




If you are still having problem, please send email at [email protected]

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